There are many positive occurrences in healthcare that go unnoticed yet everyone always hears about the negative experiences. When we focus on finding the good, we will find it. When we find it, acknowledge it and it will spread.
Shortly after an "Undercover Patient Assessment" followed by customer service training for the healthcare professional, I begin hearing those stories about the good things that are happening. With training, employees and physicians are made aware of how things look through the patient's eyes. They also become more aware of ways to set the stage for a positive working environment.
"Atta Girls and Atta Boys" are free to pass along and the benefits are great.
"Training Wheels in Heels©" ~ "at your service & at your door"
Why send your staff away to a seminar when you can receive customized training programs based on your particular needs. Everyone hears the same message, no travel reimbursement, no worries. Denise specializes in Customer Service, Compassion, Communication, Team Building, Polished Image, Attitude and more.
Denise Price Thomas
denisepricethomas@gmail.com
704-747-8699
www.denisepricethomas.com
Client list includes:
- Southeastern Interventional Nephrology Conference
- Christian Women's Job Corps Banquet
- NCHFMA Conference ~ Keynote
- Allergy Partners of the Piedmont
- The Joint Commission, Chicago
- The Joint Commission Ambulatory Surgery Conference
- AK-MGMA Conference, Anchorage, Alaska
- Christian Women's Job Corps Class
- First United Methodist Church Ladies Tea, Mt Holly
- Gaston Foot & Ankle
- Baptist Hospital Leadership Conference, Pensacola, Florida
- Earth Angel's Power of Pink Event for Breast Cancer Survivors
- Clover Rotary
- American Association of Healthcare Administrative Management
- Professional Women's Association
- Relay for Life
- Clover LIFT ~ Ladies Event
- MEDAC ~ Wilmington, NC
- Methodist Counseling and Consultation Services
- Gaston Radiology
- Cancer Services
- Hospice
- Calvary Baptist Ladies Event
- Gaston Home Grown
- Emcee ~ Purse Power Event for Rachel's Challenge
- Dallas Women's Club Garden Tea Party
- Clover Chamber of Commerce
- First United Methodist
- Cancer Services of Gaston County
- Case Workers and Managers Event
- Grand Strand Community Church Ladies Tea
- Myers Memorial Methodist
- Bisque Imports ~ Keynote
- Dermatology Group of the Carolinas
- First Presbyterian Women
- SC Oncology Conference
- Grace Community Church, Ft Mill, SC
- First Baptist Church Ladies Tea, Mt Holly, NC
- Parkwood Church XYZ Club
- NC Oncology Conference
- Chapel Grove Ladies Event
- Gaston County Schools
- Boone Ophthalmology Group
- Gaston Women's Expo
- Carmel OB-GYN, Charlotte
- McMahan Financial Group Ladies Event
- CaroMont Rehab & Sports Medicine
- Grace Baptist Ladies Event
- Holy Trinity Lutheran
- Family Counsel Support Group Courtland Terrace
- Cramer Memorial
- First ARP
- Lutheran Chapel
- First Presbyterian
- Crisis Pregnancy Center
- First Freewill Baptist Church
- Grace Community Church
- and more
Clients right around the corner:
- Western Carolina Medical Society Physicians & Administrators Conference
- Good Shepherd Church, Charlotte, NC
- Morning Glories, Dallas, NC
- Cypress of Charlotte
- EMS Management ~ EMSpire Conference
Contact Denise Price Thomas ~ to schedule training for your facility or a motivational speaker / entertainer for your event. Certified in Healthcare Management, Denise has 34 + years experience in healthcare, retiring as the administrator of a surgical practice in 2009. She is "Home Grown & Nationally Known" traveling the US sharing stories from both sides of healthcare, inspiring others to "make a difference" right where they are.
Training Heels on Wheels© ~ At YOUR Service for YOUR Customer Service needs
Denise Price Thomas
denisepricethomas@gmail.com
704-747-8699
www.denisepricethomas.com
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